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Category Archive for 'Admin'

Converting From SugarCRM to SalesForce

Posted in Admin on Jan 12th, 2009

I recently had to complete a migration from SugarCRM to SalesForce and I wanted to share some of my experience here in hopes that you’ll find it useful. These instructions are pretty technical. If you have trouble understanding them then you’re not the right person for the task. Find someone that has experience working with [...]

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Acrobat + mod_deflate (gzip)

Posted in Admin on Aug 12th, 2008

You may get an error like this from Acrobat/Reader when you try to open a PDF in your browser:
Adobe Reader could not open ‘A9R3.tmp’ because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn’t correctly decoded).
On my server [...]

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Pushdo botnet - ups packet ups_invoice

Posted in Admin on Jul 24th, 2008

I was trying to figure out what the virus is that is being distributed by this latest rash of e-mails but it took a little while to find an article mentioning both UPS and the name of the trojan/virus/botnet.
The name of the trojan is Pushdo  (Sophos) and Pandex (Symantec).
Here are links with more information:
http://www.sophos.com/security/analyses/viruses-and-spyware/trojpushdogen.html
http://www.symantec.com/security_response/writeup.jsp?docid=2007-042001-1448-99&tabid=1
Users: Quit [...]

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SugarCRM Campaign Woes

Posted in Admin on May 13th, 2008

This problem with sending campaign e-mails was driving me nuts for a while. E-mails would get in the outgoing queue, then get marked as being processed, but they would never actually get sent. It was as if it crashed before sending the e-mail. I turned up logging by editing log4php.properties but nothing jumped out at [...]

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